Q: Can I make changes before shipping?
A: Yes. You are allowed to change your order in 24 hours after you make payment.
Q: What are the shipping options?
A: UPS or Sea Shipping for all electronic cigarettes, sometimes USPS or UPS for US orders when the goods are in stock in US.
Q: When will my order ship?
A: Normally 2-5 days for small orders, and 7-15 days for bulk orders.
Q: How long can I get my goods?
A: For international shipping, it may need 10-15 days normally. Sometimes it has delay due to the Covid.
Q: How can I track my order?
A: We will tell you the carrier who is (UPS/USPS), then you can track on their official site.
Q: What do I do if I recieve a defective order?
A: Please call us and send us the evidence (videos or photos) ASAP, we will deal with it immediately.
